Terms and Conditions

Please be advised that all tours are undertaken on the responsibility of our participants. All participants shall, at all times, comply strictly with all instructions from Vik Horse Adventure guides and staff to avoid any unnecessary risk or damage of any kind. Vik Horse Adventure reserves the full right to change or cancel a departure under any circumstances, such as weather, that may affect the safety of the clients or employees of the company. Vik Horse Adventure is not responsible for any loss or damage of personal belongings nor for accidents, illness, injury, natural disasters, weather, or other factors beyond the control of the company.

Cancellation Policy

  • Free cancellation until 48 hours before departure.
  • If you cancel your tour with less than two days notice (48 hours), no refund will be given.
    Please note that in case of short notice cancellations (under 48 hours) e.g. acute illness or injury, no refund will be given. See “Travel Insurance” for further information.

Rescheduling your tour

We are happy to reschedule you until 48 hours before your original departure time, subject to availability.

  • Please note that we will only reschedule once per booking, and the cancellation/refund policy (48 hours’ notice) applies to the original booking time. If you do not make it to your rescheduled time, no refund will be given.
  • If you have rescheduled your tour less than 48 hours before, but then the new tour time is cancelled due to weather, no refund will be given if the original tour departed as normal.
  • We suggest purchasing the “Enhanced Refund Terms” available on our website at checkout to cover unforeseen events for the last 48 hours before your tour, or to make sure that your travel insurance covers this.
  • The above does not apply to any weather reschedules / cancellations from our side. If your tour is cancelled or rescheduled by us due to the weather, then you will receive a refund or reschedule.

Refund Payments
Vik Horse Adventure cannot be held responsible for the change of currency exchange rate.
The currency exchange rate for refund payment is based on the currency exchange rate on the day of the refund payment, not on the currency exchange rate of the day when the booking was made.

Travel Insurance
As with any and all world travel, we strongly recommend that you buy a travel insurance policy in your home country that covers your costs should you have to cancel on short notice. This kind of travel insurance is not expensive and frequently covers other risks. In general, travel insurances are a good idea to have when you are on the move in the world. Some credit card companies offer this as part of their benefits.

Alcohol and Drugs
We reserve the right to refuse participation to clients we believe are under the influence of alcohol or drugs, in such circumstances no refunds shall be given. Our guides reserve the right to refuse participation to any customer whose conduct or manner is likely to cause offense, upset, or put other passengers in danger. In such cases, full cancellation charges apply.

Weather and Riding Conditions
Our tours are weather and condition dependent and we reserve the right to change your itinerary or cancel your trip with your safety in mind. Please keep in mind that in Iceland the weather changes fast, and the forecast is often inaccurate: it is regularly better or worse than predicted. Our guides are specially trained to deal with changing conditions and their number one priority is to make decisions with your safety in mind. Please respect your guides’ authority to do so. This is especially valid for the winter season; in summer we are rarely adversely affected by harsh weather. If the Vik Horse Adventure guide needs to cancel the tour you will be fully refunded but no further compensation will be made. No refund will be given in the event of any delay or unexpected appearances on the tour.

Arrival Time
We ask our guests to arrive at least 15 minutes before departure, if you arrive after the tour has departed it is not possible to join it and no refund will be made.

Weight and Age Limits
The Weight limit in all our tours is 100 kg / 220 lb. and the age limit is 10 years old in all tours except the family tours where riders can be 6 years old and older. Vik Horse Adventure reserves the right to deny clients that do not fulfill the limits given, no refund will be made.

Please come dressed and ready to ride, according to the weather of the day. Practical clothing similar to what you would wear hiking is ideal: warm layers, waterproofs, and hiking boots or trainers.

Gift Cards
All gift cards are non-refundable and will not be reimbursed by Vik Horse Adventure. It is not possible to exchange any gift card for cash value. Please note that if the gift certificate is being used towards a more expensive experience, the difference in payment must then be covered.

Vik Horse Adventure is not responsible for any losses as a result of theft, or any unauthorized disposal or use of gift cards from the date of issue.


+354 787 9605

Smiðjuvegur 6, Vík 870


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